Change Management Defined
Change management is a systematic approach to managing all changes made to a product or system. The purpose is to ensure that no unnecessary adjustments are made, all modifications are documented, companies usually are not unnecessarily disrupted and resources are used efficiently. Within data technology (IT), change control is a component of change management.
The change management process is usually carried out as a sequence of steps proceeding from the submission of a change request. Typical IT change requests include the addition of features to software applications, the set up of patches and upgrades to network equipment or systems.
What’s the process of change management?
Here is an example of a six-step process for a software change request:
Documenting the change request. The shopper’s change request or proposal is categorized and recorded along with informal assessments of the importance of that change and the difficulty of implementing it.
Formal assessment. This step evaluates the justification for the change and the risks and benefits of making or not making the change. If the change request is accepted, a development group will be assigned. If the change request is rejected, that is documented and communicated to the client.
Planning. The team answerable for the change creates a detailed plan for its design and implementation, as well as for rolling back the change ought to it be deemed unsuccessful.
Designing and testing. The workforce designs the program for the software change and tests it. If the change is deemed profitable, the team requests approval and an implementation date.
Implementation and review. The workforce implements the program and stakeholders review the change.
Final assessment. If the consumer is satisfied with the implementation of the change, the change request is closed. If the consumer shouldn’t be happy, the project is reassessed and steps may be repeated.
Change management is a vital part of project management in IT and non-IT areas — including manufacturing and prescribed drugs — and is usually a formal or casual process. Project managers look at change requests to find out their potential impact on the project or system as a whole. Efficient change management processes are critical for incorporating vital changes, while making certain they don’t disrupt different project activities or delay progress. Each potential change have to be evaluated in relation to its potential impact on the following:
scope of the project;
schedule of progress and milestones;
prices of additional labor and different resource necessities;
quality of the finished project, as extreme quantities of work can lead to rushed work, resulting in a higher likelihood of defects;
human resources, as change requests could require additional labor or specialized skills;
risk, as even minor adjustments can have a domino impact on the project leading to potential logistical, monetary or security risks;
procurement of supplies, labor, skills and other essential project resources; and
stakeholders — together with project managers, executives, company owners, group members or buyers — who could voice their assist or push back on a project.
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